Help and Support

If you require support for essential needs, please contact the following services:

Household Support Fund: provides help towards, specialist food needs, shoes and clothing, furniture and household goods, white goods, fuel and water bills, phone and broadband bills, travel costs, veterinary bills, car repair bills and medical expenses. Contact Wirral Council www.wirral.gov.uk/welfaresupport or via the Wirral Council Helpline on 0151 666 5050.

Financial support with fuel and water debt: If you have a pre-payment meter, you can request a fuel voucher (gas and electric) from Wirral Council www.wirral.gov.uk/welfaresupport or via the Wirral Council Helpline on 0151 666 5050.

If you pay by direct debit you can ask for help from Citizens Advice Wirral, towards your gas, electricity and water costs, which will be paid directly to your provider, or, if you are struggling with gas, electricity and water debt you can ask for help from Citizens Advice Wirral to clear or reduce you debt. Contact Citizens Advice Wirral www.citizensadvicewirral.org.uk or ring 08082 78 78 48.

Help with repair or replacement of heating systems: If you are unable to repair or replace broken or an old heating system, and do not qualify for help under other programmes, you can apply for help from Energy Projects Plus www.epplus.org.uk/referrals or call 0800 043 0151.

Please note that all applications for support are carefully considered against strict eligibility criteria and evidence of need.